But the deeper source of the Postal Services woes is the U.S. Congress, not some imagined incompetence on the part of its managers and executives. In fact, the Postal Service is quite well managed and operates as efficiently and effectively as we have any right to expect, given the constraints we have imposed on it. And the main constraint is political: We have allowed the U.S. Congress to control the agency, and for decades – centuries, really – Congress has dictated that the Postal Service operate in ways that are politically useful for members of Congress even though they make no economic sense. In the process, our elected representatives have steered the agency into a ditch.
